---
title: "How to fix connection errors on a Bedrock server"
icon: lucide/wifi-off
description: "Troubleshooting checklist for Bedrock server connection errors: version, allowlist, port, and server.properties configuration."
---

# How to fix connection errors on a Bedrock server

If a player cannot join a Bedrock server, work through the following checks in order.

## Basic checklist

- Make sure the server is online.
- Make sure the IP and port the player is using match what is shown in the panel.
- Make sure the client version matches the server version.

## Check `server.properties`

Some important settings to review:

```properties
server-port=19132
online-mode=true
allow-list=false
```

Adjust the values to suit your server.

## Common causes of failed joins

### Version mismatch

- An `Outdated Client` or `Outdated Server` message means the versions are not in sync.

### Allowlist is enabled

- If `allow-list=true`, players must be added to the allowlist.

### Wrong port

- Make sure the port the player is using matches the port shown in the panel, not just the default Bedrock port.

### Server has not finished booting

- Wait until the console shows the server is ready to accept connections.

## Avoid generic "fixes"

Setting `online-mode=false` is not a universal solution to every connection error. For public servers, the official Bedrock documentation actually recommends `online-mode=true`.

## If it still fails

- Copy the error from the console.
- Note the IP, port, and client version used.
- Contact support with your Server ID and the error details.

---

!!! tip "Help us out"
    If you found this tutorial useful, please leave a review on [Trustpilot](https://www.trustpilot.com/evaluate/nexuscloud.id)! Your rating helps us make more useful guides :sparkles:

**Cheers, Team NexusCloud**

---