---
title: "How to fix the \"Player Banned\" message on a Bedrock server"
icon: lucide/user-x
description: "How to troubleshoot a player-banned-style message on Bedrock: check version, allowlist, online mode, and console logs."
---

# How to fix the "Player Banned" message on a Bedrock server

If a player sees a message that looks like "player banned" even though they have not been banned, the most common cause is usually not a real ban, but an allowlist, account name, or authentication/version mismatch issue.

## Check the client and server versions

- Make sure the Bedrock client version matches the server version.
- If you see `Outdated Server` or `Outdated Client`, sync the versions first.

## Check the allowlist

If `allow-list=true`, only players listed in `allowlist.json` can join.

- Add a player with the command:

```text
/allowlist add PlayerName
```

- Or disable the allowlist if you are not using it:

```properties
allow-list=false
```

## Check online mode

By default, a Bedrock dedicated server uses `online-mode=true`. For an internet-facing server, this is the setting recommended by the official documentation.

```properties
online-mode=true
```

!!! warning "Do not change this casually"
    Do not use `online-mode=false` as a universal fix. This setting weakens identity verification and should only be changed if you fully understand the implications.

## Restart the server after changes

After editing `server.properties` or `allowlist.json`, restart the server or reload the allowlist if needed.

## Check the console

Watch the error lines when a player tries to join. The cause is usually one of the following:

- The player is not on the allowlist
- The client version does not match
- The player name is wrong
- The server is unstable or not fully online

## If there really is a ban

Check the ban file or commands used on the server or any extra proxy you may be running outside the standard Bedrock dedicated server.

---

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---